Shipping & Delivery

Order Confirmation: Upon placing your order, expect a detailed order confirmation email. This will include information on the items purchased, shipping address, and your selected shipping method.

Shipping Timeframe: The delivery time varies based on your chosen shipping company and the responsible delivery agent. With a network of shipping partners in major cities, we typically confirm orders within 1 to 3 days.

Domestic Delivery: We currently offer delivery services within the country and to specified cities listed on our delivery page. Our dedicated shipping partners ensure prompt and reliable deliveries.

International Delivery: For international delivery inquiries, kindly contact our store team via WhatsApp. Share details on product weight and pricing for international freight forwarders not yet registered with our store. We're here to assist in organizing international shipments.

Returns & Exchanges: In the rare event of receiving a product with a manufacturing defect, please refer to our return policy for comprehensive instructions on initiating returns and exchanges. We strive to make this process seamless for your satisfaction.

Bulk Orders & Discounts: For those interested in ordering large quantities, enjoy our convenient delivery service and explore discounts ranging from 10-20% on select products. Connect with us directly through our contact page to discuss bulk order discounts tailored to your needs.

At FiberFlex, your satisfaction is our priority. We aim to make your shopping experience enjoyable. For further assistance, please don't hesitate to reach out to our dedicated customer service team. Thank you for choosing [Your Store Name] for all your shopping needs!